Terms of Service
1. Terms
By accessing or using the Website operated by AI Aid Agency (referred to as "we," "our," or "us"), you agree to be bound by these Terms of Service and all applicable laws and regulations within your jurisdiction. If you do not agree with any of these terms, you are not permitted to access or use the Website or any related Services.
These Terms apply to all visitors, users, and customers who access:
Our Website
Any of our hosted tools, digital services, or marketing assets
Paid and unpaid resources provided under our brand
All materials on this Website are protected by applicable copyright and trademark law.
We may update these Terms at any time without prior notice. Continued use of the Website or Services after such changes constitutes your acceptance of the updated Terms.
2. Use License
a. We grant you a limited, non-exclusive, non-transferable license to access and view materials on our Website for personal, non-commercial, and temporary use only. This license does not transfer ownership of any intellectual property and is subject to the following restrictions. You may not:
Modify, copy, or reproduce the materials
Use the materials for commercial purposes or public display
Attempt to reverse engineer, disassemble, or extract source code from any software or tools
Remove copyright, trademark, or proprietary notices
Distribute, license, “mirror,” or publish the content elsewhere without written permission
b. This license automatically terminates if you breach these terms and may be revoked at any time at our discretion. Upon termination, you must destroy any downloaded or stored materials—whether electronic or printed.
All strategies, templates, and tools provided via our Website or Services are protected works and may not be reused, resold, or rebranded for commercial use outside your licensed relationship with AI Aid Agency.
3. Disclaimer
a. The materials and information provided on our Website are offered on an “as is” and “as available” basis. AI Aid Agency makes no warranties—expressed or implied—regarding the operation of the Website, accuracy of information, or fitness for any particular purpose. All implied warranties, including those of merchantability and non-infringement, are expressly disclaimed.
b. We do not guarantee specific results from any marketing strategy, digital asset, campaign, or automation system provided. Performance varies based on numerous external factors beyond our control (e.g., industry conditions, algorithm changes, user behavior, third-party platform performance).
c. We make no representations regarding the accuracy, expected outcomes, or reliability of materials on our Website or linked third-party content. Users assume all risk related to their interpretation or use of this information.
4. Limitations
To the fullest extent permitted by law, AI Aid Agency and its affiliates, suppliers, or partners shall not be liable for any indirect, incidental, consequential, special, or exemplary damages—including, but not limited to, loss of revenue, data, business interruption, or goodwill—arising from or related to your use of:
Our Website
Our services
Any deliverables provided under your subscription or agreement
This limitation applies even if we have been advised of the possibility of such damages.
⚖️ Note: Some jurisdictions do not allow exclusion of certain warranties or limitations on liability for consequential damages. In such cases, our liability is limited to the maximum extent permitted by law.
5. Accuracy of Materials
The materials presented on this website may contain technical, typographical, or visual errors. AI Aid Agency makes no warranties or representations regarding the accuracy, completeness, or currentness of any content found on this website.
We reserve the right to update, correct, or modify any material on the site at any time, without prior notice. However, we are under no obligation to do so.
Additionally, AI Aid Agency is not responsible for errors or omissions in content originating from:
Third-party platforms or tools
Client-supplied copy, images, or data
Automatically pulled data from external integrations (e.g., calendars, ad platforms, APIs)
📌 All client-submitted content is assumed to be final unless specified otherwise in writing.
6. Links
Our Website may contain links to third-party websites or services that are not owned or controlled by AI Aid Agency. We are not responsible for the content, privacy policies, or practices of any linked sites and do not endorse or assume any responsibility for them.
Use of any third-party websites is at your own risk. We make no guarantees regarding the security, accuracy, or reliability of content found through external links, and we are not liable for any damage or loss arising from use of such sites.
7. Modifications
We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting the revised version on our Website.
Your continued use of the Website or Services after any changes constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically to stay informed of any updates.
8. Scope of Services
AI Aid Agency provides digital marketing and automation solutions, including the following core services (custom offerings may be quoted separately):
Smart Website Design & SEO
AI-Powered Review Campaigns
Communication Automation (calls, SMS, email)
Calendar Booking Tools & Chat Widgets
Ads Manager Campaign Setup & Optimization
Services are offered in structured packages (Basic, Standard, Pro), each with defined features and limits.
Where a higher-tier plan includes 'everything in a lower-tier plan,' this refers to access to comparable or upgraded features. Any overlapping feature (such as strategy calls) is replaced by the higher-tier version, not added cumulatively.
AI Automation Package (AIAP) modules are optional services available under our FLEX MENU structure. Each module includes a one-time setup fee and monthly recurring charge. Modules are scoped and activated independently. Bundled packages include only the modules listed at time of purchase. AI logic is not guaranteed to replace human interaction, nor does it ensure specific outcomes or conversions.
The official scope of services will be defined and confirmed during onboarding. Any additional services outside this scope may be quoted separately.
We may refine or enhance features over time to improve performance or adapt to platform changes.
Any material changes to included features or packages will be communicated in advance.
9. Strategy & Support Calls
📞Some service plans include one monthly, two monthly, or four optimization/strategy calls or meetings as part of your subscription. These sessions are offered as advisory support to help optimize your digital system and marketing approach using the tools we’ve configured for you.
✅ What’s Included:
One 30–60 minute Discord call per interval (based on your plan)
Strategic guidance, optimization insights, and platform usage advice
Live Q&A support for existing workflows and deliverables
🚫 What’s Not Included:
Implementation of new builds, workflows, or campaigns during the call
Copywriting, content creation, or funnel edits
Custom documentation or call recordings unless specifically offered
📅 Scheduling & Usage Terms:
You are responsible for booking your allotted calls within each billing cycle
Missed or canceled calls with less than 24 hours’ notice are forfeited
Unused calls do not roll over unless stated in a custom agreement
AI Aid Agency reserves the right to adjust or reschedule based on team availability
These calls are meant to support your success—not replace deliverables or ongoing project management.
10. Plan Features & Service Limitations
To ensure transparency and avoid scope misunderstandings, the following outlines what is and isn’t included in the Basic, Standard, and Pro service plans. This protects both parties and establishes clear expectations.
🔧 Smart Website Design
Plan page counts refer to core business pages only (e.g., Home, About, Services, Contact, FAQ, etc.).
Pages beyond this—such as thank-you pages, blog posts, funnel steps, or standalone landing pages—are considered additional and not included unless specified in writing. The Pro Plan includes up to 10 standard pages, with support for up to 15 pages total when scoped during onboarding. Additional pages, landing pages, or funnels beyond this count may be quoted separately and are not included in the base plan unless agreed upon in writing.
🤖 AI Chatbot
Standard chatbot setup includes one conversational flow for a primary function (e.g., lead capture, booking, FAQs).
Not included: multi-path logic, conditional sequences, third-party integrations (e.g., Zapier or OpenAI), or custom AI logic. These may be quoted separately upon request.
📈 SEO Services
Ongoing SEO support includes:
Basic metadata updates
On-page keyword optimization
Site performance checks
Not included unless scoped separately:
Blog/article writing
Technical SEO audits
Backlink development
Keyword strategy campaigns
📲 Missed Call Text Back
Standard missed call text back setup includes one default auto-response triggered by a missed call.
Not included:
Sequenced messages
Advanced routing
Advanced custom logic tied to calendars or CRMs
These enhancements may require a custom quote.
🗂 Lead Management App
Access to our proprietary lead management platform is included during your active subscription.
Custom CRM builds, data migration, advanced automations, and API-level integrations are not included unless quoted and scoped as a separate service.
Client is responsible for inputting leads and managing responses. We are not liable for follow-up performance if automation is not properly maintained by the client.
📅 Calendar Booking System
Standard includes setup of one primary calendar (e.g., Google Calendar sync for bookings) and standard custom logic for SMS & e-mail.
Not included without custom scope:
Multi-calendar logic
Advanced custom logic tied to calendars or CRMs
Team assignment features
Time zone logic or buffer rules
Integration with external booking tools
🌟 Google Reviews Campaign
This service sends automated follow-ups to request Google reviews via SMS or email.
Review content must be generated by real customers.
We do not use AI to generate or submit reviews on your behalf, and our system complies with all applicable platform policies (including Google’s Terms of Service).
📌 Catch-All Clause
Any features, assets, logic, or services not explicitly included in your signed onboarding scope, welcome packet, or client agreement are considered outside of plan limits and may be scoped and quoted separately.
🤖 AIAP Plans (Optional Add-On)
The AIAP FLEX PLAN allows clients to customize their AI automation system by selecting individual modules. The AIAP BUNDLE PLAN bundles all five modules into a complete package.
Each module or bundle includes:
A First Month Free Trial, after which billing activates.
A one-time setup fee and ongoing monthly maintenance fee as outlined in your service agreement.
Clients may choose between:
AIAP FLEX Plan: Activate modules individually based on your needs. Each module carries its own setup and maintenance costs after the trial.
AIAP Bundle Plan: Activate all five modules together with discounted bundled pricing and integrated optimization support after the trial.
The following outlines what is and isn’t included for each module:
📞 AI Voice Caller
Setup includes:
Basic outbound call script configuration
Lead call automation triggered by form submission
Standard appointment booking via integrated calendar
Not included without custom scoping:
Dynamic objection handling across multiple industries or use cases
Multi-step call flows, branching logic, or call transfers
Live call monitoring or real-time agent handoff
Regulatory or compliance audits for outbound call rules
🤖 AI Appointment Automation
Setup includes:
Integration of one booking calendar with standard reminder and rescheduling logic
SMS and email confirmation sequences
Time zone support for single-location businesses
Not included unless scoped separately:
Multi-calendar logic (e.g., round-robin booking, multiple departments)
Payment processing within booking forms
Advanced conditional booking flows or complex time buffers
🔁 AI CRM Priority Logic
Setup includes:
Behavior-based tagging and simple lead scoring automation
Movement between pipeline stages based on engagement triggers
CRM tagging integrated into nurture workflows
Not included:
Deep lead enrichment from external sources
Predictive AI lead scoring or AI model training
Multi-dimensional segmentation logic
🧠 Performance Data Loop
Setup includes:
Weekly CRM reporting based on opens, clicks, replies, and bookings
Suggestions for basic message optimizations
Not included:
Full CRO (conversion rate optimization) audits
Dynamic AI-driven content testing
A/B testing platform integration (outside native CRM analytics)
🧑💼 Dedicated AI Consultant
Support includes:
One 30–45 minute strategy session monthly
Campaign review, optimization recommendations, and module scaling advice from team and customized AI Chatbot
Not included:
Live implementation during calls
Development of new modules or major logic reworks
Marketing agency-style services such as funnel building, ad creative work, or branding guidance
📌 Catch-All Clause for AIAP: Any functionality, integrations, logic expansions, redesigns, or services not explicitly outlined above or in your initial AIAP onboarding scope are considered outside of the standard module limits and will require a separate quote and timeline.
📌 Refund Reminder: Once an AIAP module setup has begun, setup fees are non-refundable. Monthly fees are billed per module, recurring until canceled with 30 days' written notice.
11. Ads Manager Fair Use Policy
To protect campaign performance and ensure fair access to services for all clients, our Ads Manager services are offered as an optional monthly upgrade across all plan tiers (Basic, Standard, and Pro). Clients may choose from two package types depending on their advertising goals and complexity needs.
📌 What Counts as One Ad Campaign
An ad campaign is defined as:
One advertising platform (Facebook, Instagram, Google, YouTube, or TikTok)
One core campaign objective (e.g., lead generation, retargeting, or awareness)
Up to three ad creatives (image or video variations)
⚠️ If you wish to run the same campaign across multiple platforms (e.g., Facebook and Instagram), this will be treated and billed as separate campaigns due to the unique setup and management required per platform.
🧠 Example: A duplicated ad with identical creative on Facebook and Instagram = 2 campaigns.
Campaigns with multiple objectives, excessive variations, or layered segmentation may also count as multiple campaigns and will be quoted accordingly.
💼 Standard Ads Manager Package – $250/month per campaign
Best for businesses needing reliable, straightforward campaign execution.
Includes:
One campaign on one platform
One campaign objective
Up to 3 ad creatives
Basic audience targeting (location, age, interests)
Full campaign setup, launch, and monthly performance reporting
Ad spend management up to $150 per campaign
Monthly review call
Any unused ad budget may roll over to a new campaign if activated within 30 days
🚀 Advanced Ads Manager Package – Starting at $500+/campaign
Ideal for businesses requiring deeper testing, segmentation, or expansion.
Includes:
Manually executed split testing (A/B variant campaigns)
Simulated ad sets using separate campaigns
Audience segmentation using Custom Audiences and Lookalikes
Strategic campaign naming, pacing setup, and optimization
Performance analysis via GHL Ads Manager metrics
Ad spend management up to $100 below your selected package price
(e.g., a $500 package includes up to $400 in managed ad spend)
Bi-weekly review calls
Any unused ad budget may roll over to a new campaign if activated within 30 days
💡 Advanced campaign pricing is scoped manually. Higher creative volume, cross-platform duplication, or complex testing strategies may require a custom quote.
🕒 Unused ad budget may be rolled over only if applied to a new campaign within 30 days. Rollover budgets are non-refundable and non-transferable.
📦 Campaign Volume Per Plan
Basic Plan – Up to 2 individual campaigns/month
Standard Plan – Up to 5 individual campaigns/month
Pro Plan – Up to 10 individual campaigns/month
Clients may run campaigns across any supported platform, but each campaign is limited to one platform. Running campaigns across multiple platforms will be billed accordingly.
🛡 Fair Use Policy
Ad services are delivered under a reasonable use framework. To protect quality of service, we reserve the right to re-quote or decline requests involving:
Excessive creative variations or revisions
Multi-platform campaign duplication
High segmentation or experimental structures
Delays due to missing approvals or assets
✳️ Activation Terms
Ads Manager services are billed monthly, in addition to your main service plan.
Campaign work will not begin until all access credentials, approved creative assets, and billing permissions are received.
Campaign limits and reporting cycles reset monthly, unless otherwise stated in a custom agreement.
📌 Clients are responsible for timely submission of all deliverables. Delays in asset delivery may result in postponed launch dates without refund or timeline extension.
12. Automation, Setup, and Revisions
Our team handles all automation builds, technical setup, and campaign integrations. We rely on your timely cooperation and access to essential platforms (e.g., Meta Ads, Google Ads, Gmail, domain DNS, etc.).
All access credentials and platform permissions must be provided within 7 days of onboarding. Failure to provide access within this window may delay the project without refund or delivery guarantee.
Each deliverable includes one round of revisions, which must be requested within 5 business days of delivery. Revisions are limited to minor edits such as layout tweaks, copy changes, or simple design adjustments.
Requests for full redesigns, significant restructuring, or additional feature integration are not included in revision scope and will be quoted as new work.
13. Refund Policy
Refunds are only available for services that have not yet been started or delivered in part or full. A project is considered “started” once initial setup has begun, access credentials have been used, or any strategy, design, or build work has been initiated.
Unless otherwise stated in a custom agreement, all subscriptions and service fees become non-refundable after 14 calendar days from the date of purchase—regardless of progress, delivery stage, or client responsiveness.
In exceptional cases, partial refunds may be considered at our sole discretion, minus any setup, development, or administrative costs already incurred.
AIAP modules are non-refundable after configuration has begun. Setup fees are one-time and non-transferable. Monthly subscription begins upon activation and is billed per module, recurring monthly. Monthly maintenance includes hosting, performance optimization, light adjustments, and email-based support. Full reconfiguration or major rewrites will require a custom quote.
⚠️ All refund requests must be:
Submitted in writing via email
Received within 14 calendar days of payment
Processed digitally via the original payment method—we do not issue refunds by check or physical mail
Verbal requests or messages sent through unofficial channels (e.g., social media DMs or text) will not be considered valid refund submissions.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida. By using our services, you agree that any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Florida, USA. Venue for any legal proceedings shall be in the county in which the company is registered, and both parties waive any objections to jurisdiction or venue.
15. Payment Terms
All invoices are due upfront unless otherwise stated. Late or failed payments may result in paused services or cancelled campaigns.
16. Confidentiality & Intellectual Property
14.1 Confidentiality
AI Aid Agency agrees to maintain the confidentiality of all non-public information and materials provided by the client, including but not limited to access credentials, business data, and proprietary content. Such information will not be disclosed to any third party without the client’s prior written consent, except as required to perform services under this agreement.
The client similarly agrees to maintain the confidentiality of any proprietary methods, internal documentation, or trade practices disclosed by AI Aid Agency during the course of the engagement.
14.2 Ownership and License
All content, strategies, frameworks, creative assets, and intellectual property developed by AI Aid Agency in connection with any service—whether digital, written, visual, or automated—remain the exclusive property of AI Aid Agency, unless otherwise agreed in writing.
Upon full payment, the client is granted a non-exclusive, non-transferable, revocable license to use the final deliverables for their own internal business purposes only. All AIAP modules, scripts, and workflows are proprietary and licensed for use during your active subscription.
14.3 Restrictions on Use
The client may not:
Reproduce, resell, distribute, or sublicense any deliverable to third parties. AIAP Modules may not be exported, resold, or repurposed outside of AI Aid Agency without permission.
Use the provided materials to build derivative works for external sale or public distribution
Replicate or transfer automation systems, designs, strategies, or creative assets to competitors, partners, or outside vendors without written permission
Any unauthorized use, copying, or dissemination of AI Aid Agency’s materials will be considered a breach of this agreement and may result in legal action.
Cookie policy
This Cookie Policy (“Policy”) explains what cookies are, how AI Aid Agency (“we,” “us,” or “our”) uses them on our website and any of its products or services (collectively, the “Website” or “Services”), and the choices you have about how they are used.
We encourage you to read this Policy to understand the types of cookies we use, what information we collect via cookies, how that information is used, and your options to control cookie behavior. For more details on how we handle personal data, please review our [Privacy Policy].
🍪 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They are used to recognize your browser, remember your preferences, and enhance your browsing experience.
Session cookies are temporary and expire once you close your browser.
Persistent cookies remain on your device until deleted and help provide a consistent experience across visits.
Cookies may be set by the site you are visiting (first-party cookies) or by third-party providers (third-party cookies), such as analytics tools or social media platforms.
🧠 What Types of Cookies We Use
🔹 Necessary Cookies
Enable core functionality, such as secure logins, user authentication, and navigation.
🔹 Functionality Cookies
Remember preferences, such as language selection, layout, or past visits.
🔹 Analytical Cookies
Allow us and third-party services (like Google Analytics) to gather aggregated usage data to improve performance and usability. These cookies do not directly identify individuals.
🔹 Social Media & Advertising Cookies
Set by social platforms (e.g., Facebook, Instagram) to enable tracking across services for advertising, engagement, and remarketing. Data collected is subject to each platform’s privacy policy.
Note: Some third-party tools may associate cookie data with user profiles on their own platforms.
🔧 Cookie Control & Opt-Out Options
You have the ability to accept or reject the use of cookies:
You can modify your browser settings to block or delete cookies at any time.
You may opt out of certain third-party tracking by visiting platforms like YourAdChoices or Network Advertising Initiative.
Our website may not respond to "Do Not Track" signals by default.
⚖️ Cookie Consent Notice
By continuing to browse our Website, you consent to our use of cookies as described in this Policy.
If you are accessing our Website from a region that requires explicit consent (such as the EU), a cookie banner will appear during your first visit to gather your consent.
✏️ Changes and Amendments
We may revise this Cookie Policy at any time to reflect changes in our practices, technologies, or legal obligations.
Any updates will be posted on this page and reflected with a new effective date.
This Cookie Policy was last updated on April 4, 2025.
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